Contact Us

VNSNY CHOICE Medicare Classic (HMO)VNSNY CHOICE Medicare Maximum (HMO SNP), and VNSNY CHOICE Medicare Preferred (HMO SNP)

For prospective members:
Call us toll free Monday - Friday, 8 am - 8 pm
1-866-VNS-0047 (1-866-867-0047)
TTY users call: 711

For current members:
Call us toll free Monday - Friday, 8 am - 8 pm
1-866-783-1444
TTY users call: 711 


VNSNY CHOICE FIDA Complete

For prospective members:
Call us toll free 7 days a week, 8 am - 8 pm
1-866-783-1444
TTY users call: 711

For current members
Call us toll free 7 days a week, 8 am - 8 pm
1-866-783-1444
TTY users call: 711

VNSNY CHOICE MLTC 

For prospective members:
Call us toll free 24 hours a day, 7 days a week
1-855-AT CHOICE (1-855-282-4642)
TTY users call: 711

For current members
Call us toll free 24 hours a day, 7 days a week
1-888-VNS-6555 (1-888-867-6555)
TTY users call: 711

VNSNY CHOICE Total (HMO SNP)

For prospective and current members
Call us toll free Monday - Friday, 8 am - 8 pm
1-866-783-1444
TTY users call: 711

VNSNY CHOICE SelectHealth

For prospective and current members
Call us toll free 7 days a week, 8 am - 6 pm
1-866-469-7774
TTY users call: 711

The New York Medicaid Choice Helpline: 
1-800-505-5678
TTY users call: 1-888-329-1541
All calls will be kept confidential. 
 
Corporate Headquarters:
VNSNY CHOICE
1250 Broadway, 11th Floor
New York, NY 10001
 
Provider Services:
If you're a VNSNY CHOICE provider and have questions or would like to refer a patient to one of our plans, call us toll free at: 1-866-783-0222, Monday through Friday, 8:00am-8:00pm (TTY users call: 711).
 
Or complete this form and one of our plan expert's will contact you to discuss your questions and offer any additional information you might need.
 
This is a Medicare-related page; some of the links will take you to non-Medicare information or to a different website.