Care Coordination

A Special Approach to Care Coordination

At VNSNY CHOICE, we think care coordination is a very important way to keep you as healthy as possible, because it helps to pull together all the care and services you get from your different providers.

For example, you might be seeing several different doctors and specialists; additionally, you might visit a clinic, or go to an emergency room or a hospital; and each of the doctors who treat you might write prescriptions for various medications.  It’s extremely important that someone is focused on you, helping these different individuals communicate so that your care is coordinated.

When your CHOICE care plan requires care coordination, you will be assigned your own Care Manager – usually a Registered Nurse – who works with a team of healthcare professionals to manage and coordinate your care and support services.

The CHOICE approach care coordination has gained national recognition from the independent healthcare foundation, The Commonwealth Fund. This respected organization published a case study showing these results among our members:

  •  a 54% reduction in hospital admissions *
  •  a 27 % reduction in emergency room visits *

* Johnson MB, McCarthy D, The Visiting Nurse Service of New York’s Choice Health Plans: Continuous Care Management for Dually Eligible Medicare and Medicaid Beneficiaries, The Commonwealth Fund, January 2013.