Frequently Asked Questions

VNSNY CHOICE MLTC provides all the Medicaid long-term care and other health-related services you need to live safely and independently at home and in your community, including:

• Care coordination by a Registered Nurse
• A care plan tailored to your needs
• Benefit coordination
• Assistance with daily activities such as dressing, bathing, and preparing food
• For more detailed information on MLTC benefits, please visit Your MLTC Benefits.

No. Enrolling in VNSNY CHOICE MLTC will not change your coverage for any important medical benefits, including doctor visits, hospitalizations, emergency room care, prescription drug coverage, and more.

As a VNSNY CHOICE MLTC member, your services will be paid for by Medicaid.

As a VNSNY CHOICE MLTC member, your services will be paid for by Medicaid.

No, VNSNY CHOICE MLTC members are not required to use network physicians.

Yes, when you join CHOICE MLTC, you will be able to keep your own doctors, including your primary care physician and any specialists you might require.

Yes, CHOICE staff speak a wide variety of languages, and we do our best to match each member with the staff that meets their needs.

For information on what Medicaid is, and whether you may be eligible, please visit What Is Medicaid?

You’ll find helpful information about applying for Medicaid at How to Apply for Medicaid.