MLTC Member Materials

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VNSNY CHOICE Managed Long Term Care

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1-855-282-4642

TTY: 711

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Member Materials

The list below includes links to a variety of materials for VNSNY CHOICE Managed Long Term Care (MLTC) members. You can get a printed copy of any VNSNY CHOICE Member Materials by calling 1-855-AT-CHOICE (1-855-282-4642), 9 am – 5 pm, Monday – Friday. TTY users should call 711.

Look out for your MLTC member card! 
All CHOICE MLTC members receive an ID card and card case after enrolling in the plan. Keep this card handy, along with your Medicaid and/or Medicare cards (if you have Medicare). Use it when you need to show that you’re a member of CHOICE MLTC or to find your Member ID number.

Provider Search

Provider Directory

Plan Benefits

Additional Resources

  • Important Information About Member Rights and Responsibilities Booklet
    (EnglishSpanishChineseRussian)
      - Health Information Exchange Fact Sheet
      - Member Bill of Rights and Responsibilities
      - Patient Self-Determination Policies 
      - Making Decisions About Your Medical Care
      - Planning in Advance For Your Medical Treatment
      - Consumer Directed Personal Assistance Statement
  • Notice of Non-Discrimination Practices (English, Spanish, Chinese, Russian)
  • Notice of Privacy Practices (EnglishSpanishChineseRussian)
  • CHOICE MLTC Brochure (EnglishSpanishChineseRussian)
Member Newsletters
Winter 2019/2020 (English, Spanish)
Summer 2019 (English, Spanish)
Spring 2019 (English, Spanish)
Winter 2018/2019 (English, Spanish)

Last updated 11/15/2019

 

Find a Provider in Your Area

CHOICE MLTC members can continue seeing their current doctors and do not have to choose from the network. CHOICE uses a network of community providers to deliver many services our MLTC members need. This directory can help you find an MLTC network provider.

111 - Contact Us MLTC

Customer service representative wearing headset

Have Questions?

We're here to help. we're happy to speak with you.

Toll Free: 1-855-AT CHOICE

Toll Free: 1-855-282-4642
TTY for the hearing impaired: 711

Call us 9 am - 5 pm, Monday - Friday.

Have any questions?

Call 1-855-282-4642