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One health plan that combines all Medicare and Medicaid coverage — plus extra benefits — for people who need long term care. All at $0 cost. 

For New Yorkers who need long term care, VNSNY CHOICE now offers a health plan that’s not only more all-inclusive than any plan we’ve ever offered, but also makes life a little simpler. Instead of two separate plans to keep track of, you have one combined Medicare-Medicaid plan, with one I.D. card and one phone number to call for all your health plan needs. So it’s easier to manage your benefits and providers.

Complete is the perfect name for this plan. It includes all Medicare services; all Medicaid services, including long term care; plus complete prescription drug benefits. There is $0 cost to you. $0 premiums, $0 copays, $0 deductibles. Including prescription drugs!

There will be almost no disruption in your care.
When you transition to CHOICE FIDA Complete, you can stay with the all the doctors and other providers you have now, as long as they’re part of the plan. In fact, for the first 90 days you’re on the plan, all your services will stay exactly as they are today.

Of course, if you’re already a CHOICE plan member, you don’t have to worry about any of this. You’ll still be in the care of the Visiting Nurse Service of New York—the company you know and that knows you!

FIDA With a Difference

VNSNY CHOICE is not the typical health plan company. We’re part of the Visiting Nurse Service of New York—the largest not-for-profit home health organization in America. And we share their great mission of care and service to those most in need.

What that means for you is simple: at VNSNY CHOICE, members come first. Here, decisions about your care are made by clinicians, not by clerks. We are dedicated to helping our members live safely and independently in their homes and communities, where they belong.

For more information, print or download the brochure on all-in-one long term care plans from VNSNY CHOICE:

If you have additional questions, we're happy to help. You can reach Participant Services calling toll free 1-866-783-1444 (TTY for the hearing impaired: 711) 7 days a week, 8 am to 8 pm or by mail at:

1250 Broadway, 11th floor
New York, NY 10001

This is a FIDA-related page; some of the links will take you to non-FIDA information or to a different website.

This is not a complete list. The benefit information is a brief summary, not a complete description of benefits. For more information, contact the plan or read the Participant Handbook. Limitations and restrictions may apply. For more information, call VNSNY CHOICE FIDA Complete participant services or read the VNSNY CHOICE FIDA Complete Handbook. Benefits may change on January 1 of each year.

VNSNY CHOICE FIDA Complete is a managed care plan that contracts with both Medicare and the New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration. 

Is there something we could improve? To speak with us about any concern or question you may have about our plan, please call Participant Services toll-free 1-866-783-1444. (TTY for the hearing impaired: 711. Call us 7 days a week, 8 am to 8 pm. If you wish to file a formal complaint, you may use the electronic grievance form on the Medicare website at:

Enrollment in VNSNY CHOICE FIDA Complete depends on contract renewal.

You can get this information free in other formats, such as Braille or audio CD. Call 1-866-783-1444 (TYY: 711), 8am - 8 pm, 7 days a week. The call is free.

You can get this information for free in other languages. Call 1-866-783-1444 and (TTY is 711) during 8 AM – 8 PM, 7 days a week. The call is free.

Usted puede obtener este documento en inglés o hablar con alguna persona sobre esta información en otros idiomas de manera gratuita. Llame al 1-866-783-1444 y (TTY es 711) de 8 a. m. a 8 p. m., 7 días a la semana. La llamada es gratis.

您可以免費取得此資訊的其他語言版本。請在早上 8 時至晚上8 時致電 1-866-783-1444 (TTY 是711),此專線一星期七天均提供服務。此為免付費電話。
Вы можете получить эту информацию бесплатно и на других языках. Звоните по телефону 1-866-783-1444 (телетайп: 711) ежедневно с 8:00 до 20:00. Звонок бесплатный.

Ou kapab jwenn enfòmasyon sa a pou gratis nan lòt lang. Rele 1-866-783-1444 ak (TTY se 711) ant 8 di maten jiska 8 di swa, 7 jou pa semèn. Apèl la gratis. È possibile ottenere gratuitamente queste informazioni in altre lingue. Chiamare il numero
1-866-783-1444 (il numero TTY è 711) dalle 8:00 alle 20:00, 7 giorni alla settimana. La chiamata è gratuita.

Last updated: 5/23/2017

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