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VNSNY CHOICE MLTC

Welcome CHOICE MLTC Members!

Call us toll-free 9 am – 5 pm, Monday – Friday
1-888-VNS-6555 (1-888-867-6555)
TTY users call: 711

You can also Contact Us to email a representative.

 

Female home health aide bringing groceries to a senior woman at home.

VNSNY CHOICE MLTC Member Resources Overview

Thank you for being a member!

We’re happy to have you. Your expert care team, connected to one of New York’s oldest and most respected home care organizations, is dedicated to coordinating for you the support, services, and supplies you need to keep you safe in your home. We know your home is where you want to be. 

Have Questions About Your CHOICE MLTC plan?

We’re here to help! You can find answers to most of your questions by following the links on the left. If there’s something you don’t understand or need more help with, just call Member Services. Or fill out our online contact form by clicking here or on the blue “CONTACT US” button at the top right side of this page and we will get back to you as soon as we can.  

Read About Your CHOICE MLTC Benefits 

Your CHOICE MLTC Member Handbook gives you loads of information about the benefits of being a CHOICE member. Can’t find your copy at home? No worries! Just follow this link to read the Member Handbook online. If you need to replace your hard copy, please call Member Services.  

Stay Informed About Member News

Follow this link to read the latest MLTC Member Newsletter or previous issues in English or Spanish.

Keep Your MLTC Member ID Card Handy! 

Keep this card handy, along with your Medicaid and/or Medicare cards (if you have Medicare). Use it when you need to show that you’re a member of CHOICE MLTC, to find your Member ID number, or to quickly find CHOICE contact information.  

Find a Provider in Our Network

CHOICE MLTC members can continue seeing their current doctors and are not required to choose network physicians. We do have a network of community providers to deliver many other services our MLTC members need. Use this tool to search our MLTC provider network.  

Refer a Friend to CHOICE MLTC

Have a friend who could use the services of CHOICE MLTC? Tell them to give us a call, toll free, at 1-855-AT CHOICE. (TTY: 711