VNSNY CHOICE Total Member Resources
Thank You for Being a Member!
We’re happy to have you! VNSNY CHOICE Total (HMO D-SNP), our Medicaid Advantage Plus plan brings together Medicare and Medicaid benefits for people like you who need long-term help with daily activities to live safely in the comfort of your home and community. And that’s where you want to be.
Have questions about your CHOICE Total plan? We’re here to help! You can find answers to most of your questions by following the links on the left. If there’s something you don’t understand or need more help with, just call Member Services. Or fill out our online contact form and we will get back to you as soon as we can.
Read About Your CHOICE Total Benefits
For quick information about your CHOICE Total benefits, see your 2020 Summary of Benefits. Your CHOICE Total Member Handbook gives you more in-depth information about the benefits of being a CHOICE member. Follow these links to see the 2020 Plan Member Handbook and 2021 Plan Member Handbook.
Keep Your Total Member ID Card Handy!
Keep your card handy, along with your Medicaid and Medicare cards. It’s the one card you’ll need when you go to the doctor, the dentist, or the pharmacy. Use it when you need to show a provider that you’re a member of CHOICE Total, to find your Member ID number, or to quickly find CHOICE contact information.
Find a CHOICE Provider in Our Network
CHOICE Total has a network of thousands of quality healthcare professionals, including medical doctors (primary care physicians and specialists) and nurse practitioners, as well as hospitals, health centers, nursing homes and other providers. Find a Network Provider near you with this search tool.
Check for more information by visiting our VNSNY CHOICE Provider Directory.
Refer a Friend to CHOICE Total
Have a friend who could benefit from the long-term home care services of CHOICE Total? Tell them to give us a call us at 1-718-4CHOICE (1-718-424-6423), 8 am – 8 pm, 7 days a week. (TTY: 711). We can answer their questions about eligibility and explain how to enroll.