The list below includes links to a variety of materials for VNSNY CHOICE Total (HMO D-SNP) members. You can get a printed copy of any VNSNY CHOICE Member Materials by calling 1-866-783-1444, Monday – Friday, 8 am – 8 pm. TTY users should call 711.
Help Us Help You Better
In the coming weeks, Medicare will be sending out two surveys to random members of Medicare plans like VNSNY CHOICE Total. If you receive one or both of the surveys about your CHOICE Total plan, please help us improve our services by filling it out. We want to be the best CHOICE for you and your feedback will help us. Find out more about both surveys.
Online Provider & Pharmacy Search Tool — Click this link to find a Provider or Pharmacy near you.
Part D/Prescription Drug Resources
- Formulary Online Search Tool
- Drug Formulary PDF (English/Spanish/Chinese)
- Step Therapy Requirements
- Prior Authorization Requirements
- Prescription Mail Order Form/Brochure (English, Spanish)
- Prescription Drug Transition Policy (English, Spanish, Chinese)
Over-the-Counter (OTC) Health Products Catalog (English/Spanish/Chinese)
- Summary of Benefits (English, Spanish, Chinese)
- VNSNY CHOICE Total Star Ratings (English, Spanish, Chinese)
- Member Handbook (English, Spanish, Chinese)
- Annual Notice of Change (English, Spanish, Chinese)
- Notice of Non-Discrimination (English, Spanish, Chinese)
- VNSNY CHOICE Notice of Privacy Practices (English, Spanish, Chinese)
- Low-Income Subsidy Plan Premiums (English, Spanish, Chinese)
- Grievances and Appeals Process/Forms
- Spring 2020 (English, Spanish)
- Winter 2019/2020 (English, Spanish)
- Summer 2019 (English, Spanish)
- Spring 2019 (English, Spanish)