VNSNY CHOICE plans include thousands of drugs for hundreds of ailments and conditions. Search our online formularies to see if your medications are included.
VNSNY CHOICE covers both brand name drugs and generic drugs. Generic drugs have the same active-ingredient formula as a brand name drug. Generic drugs usually cost less than brand name drugs and are rated by the Food and Drug Administration (FDA) to be as safe and effective as brand name drugs.
Please click here for important information about the Part D Transition Process, Prior Authorizations, Extra Help with Your Prescription Drug Coverage, the Step Therapy Criteria for Part-D Medicare, and the coverage determination and redetermination processes.
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VNSNY CHOICE FIDA Complete is a managed care plan that contracts with both Medicare and the New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration.
For information on VNSNY CHOICE FIDA Complete, contact VNSNY CHOICE or the New York Enrollment Broker. To enroll, or for other options for your health care, call the New York Enrollment Broker at 1-855-600-FIDA, TTY: 1-888-329-1541, from 8:30 am – 8:00 pm, Monday – Friday and 10 am – 6 pm, Saturday or visit www.nymedicaidchoice.com.
The State of New York has created a Participant Ombudsman Program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by VNSNY CHOICE FIDA Complete. ICAN may be reached toll-free at 1-844-614-8800 or online at icannys.org. (TTY users call 711, then follow the prompts to dial 844-614-8800.)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-783-1444 (TTY: 711).
You can get this information for free in other formats, such as Braille or audio CD. Call 1-866-783-1444 (TYY: 711) during 8 am – 8 pm, 7 days a week. The call is free.
Enrollment in VNSNY CHOICE FIDA Complete depends on contract renewal.
If you don’t see the doctor, hospital, or ancillary provider you are looking for, please call Participant Services. You can also call to let us know about any information in the directory that is not correct so that we can update it. Call Participant Services toll free at 1-866-783-1444 from 8 am to 8 pm, 7 days a week. TTY for the hearing impaired is 711.
Last updated 10/1/2019