Keep Your Medicaid Coverage Active
IF YOU DON'T GET RECERTIFIED BY MEDICAID, YOU CAN LOSE YOUR COVERAGE UNDER CHOICE FIDA Complete
Medicaid will send you an application form within 90 days of when your Medicaid coverage will end. You will also receive a letter from CHOICE with instructions for how to renew your Medicaid coverage. If you do not receive this information, please contact Participant Services at 1-866-783-1444. It is very important that you complete this application process prior to your coverage ending.
- Review and complete the application form.
- Sign, date, and submit the application form along with any supporting document (proofs) to VNSNY CHOICE.
Attn: Participant Services - Eligibility Unit
VNSNY CHOICE Health Plans
220 East 42nd Street, 3rd Floor
New York, NY 10017
To get help with recertification, please don't hesitate to call Participant Services at 1-866-783-1444. Medicaid recertification specialists are available from 8 am – 8pm, Monday – Friday.
VNSNY CHOICE FIDA Complete is a managed care plan that contracts with both Medicare and the New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration.
For information on VNSNY CHOICE FIDA Complete, contact VNSNY CHOICE or the New York Enrollment Broker. To enroll, or for other options for your health care, call the New York Enrollment Broker at 1-855-600-FIDA, TTY: 1-888-329-1541, from 8:30 am – 8:00 pm, Monday – Friday and 10 am – 6 pm, Saturday or visit www.nymedicaidchoice.com.
The State of New York has created a Participant Ombudsman program called the Independent Consumer Advocacy Network (ICAN) to provide Participants free, confidential assistance on any services offered by VNSNY CHOICE FIDA Complete. The Participant Ombudsman may be reached toll-free at 1-844-614-8800 or online at icannys.org. (TTY users call 711, then follow the prompts to dial 1-844-614-8800.)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-866-783-1444 (TTY: 711).
You can get this information for free in other formats, such as Braille or audio CD. Call 1-866-783-1444 (TYY: 711) during 8 am – 8 pm, 7 days a week. The call is free.
Enrollment in VNSNY CHOICE FIDA Complete depends on contract renewal.
Last updated 10/2/2018