Managed Long Term Care (MLTC)

Understanding My MLTC Plan 

VNSNY CHOICE is happy to have you as a member, and we want you to get the most out of your member benefits. We have gathered information on some topics our MLTC plan members often call us about. We hope you find this information helpful and easy to understand. 

For additional information, you may also visit our Frequently Asked Questions (FAQ) page. 

Note: CHOICE MLTC members can now call LogistiCare directly to arrange transportation to and from medical appointments. Visit the transportation page for more information.

Transportation to and from medical appointments
Ordering medical supplies covered by my plan
Reaching my MLTC care team
Rescheduling my Home Health Aide visit
Getting help from a Social Worker 
Suggesting an improvement

Click on these links if you need any Forms or Member Materials
If you don’t find what you’re looking for, please call us at: 
(TTY/TDD users call 711)
 9 am – 5 pm, Monday – Friday
Last updated 8/18/2020


Find a Provider in Your Area

CHOICE MLTC members can continue seeing their current doctors and do not have to choose from the network. CHOICE uses a network of community providers to deliver many services our MLTC members need. This directory can help you find an MLTC network provider.