Managed Long Term Care (MLTC)

Understanding My MLTC Plan 

VNSNY CHOICE is happy to have you as a member, and we want you to get the most our of your member benefits. So we have gathered information on some topics our MLTC plan members often call us about. We hope that sharing easy access to this information will be helpful to you. Clicking on one of the links below will take you to a page of questions and answers on that topic. For additional information, you may also visit our Frequently Asked Questions (FAQ) page. 

Transportation to and from medical appointments
Ordering medical supplies covered by my plan
Reaching my MLTC care team
Rescheduling my Home Health Aide visit
Getting help from a Social Worker 
Suggesting an improvement

If you need any Forms or Member Materials, just use these links. 
If you don’t find what you’re looking for, please call us at: 
(TTY/TDD users call 711)
Monday – Friday, 9 am – 5 pm
Last updated 7/24/2019


Find a Provider in Your Area

CHOICE MLTC members can continue seeing their current doctors and do not have to choose from the network. CHOICE uses a network of community providers to deliver many services our MLTC members need. This directory can help you find an MLTC network provider.