Get Help from a Social Worker

I have questions about what Social Workers do and how to get help from a Social Worker.

Social Workers can help with many things that can affect people’s quality of life. Some examples are:
  • Power of Attorney
  • Housing issues
  • Adult Protective Services (APS)
  • Food stamps 
  • Eviction
  • Medical bracelets
  • Door alarms
  • Nursing home placement
  • Burial arrangements
  • Billing/Finance Issues
  • Living Will
  • Health proxy
  • Abuse 
To get help from a medical social worker, please call VNSNY CHOICE Member Services:
VNSNY CHOICE Member Services
(TTY: 711)
7 days a week, 8 am – 8 pm

Please note: Social Workers are available Monday – Friday, 8:00 am – 4:30 pm.

VNSNY CHOICE Total is an HMO SNP plan with a Medicare contract. This plan is also a Medicaid Advantage Plus plan, with a contract with the New York State Department of Health. Enrollment in VNSNY CHOICE Total depends on contract renewal. 
This is a Medicare-related page; some of the links will take you to non-Medicare information or to a different website. 

Last updated 4/29/2019


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