Medical Supplies

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What sorts of medical supplies are covered by my plan?

Your VNSNY CHOICE Total (HMO D-SNP) plan will cover items you need for the treatment of specific medical conditions, such as diabetes supplies, nutritional supplements, and others.

How do I get my supplies?

After your Nurse Care Coordinator has provided your initial order, the supply company will contact you each month to arrange delivery of the next order (assuming you still need the supplies). You will need to take or return the supply company's call in order to make sure your supplies are delivered.

How long does it take to get my supplies once they're ordered?

Your supplies should arrive within 48 hours.

How do I check the status of an order?

To re-order or check the status of an existing order, just call VNSNY CHOICE Total Member Services at:
(TTY: 711)
Monday – Friday, 8 am – 8 pm 
This is a Medicare-related page; some of the links will take you to non-Medicare information or to a different website. 
Last updated 4/1/2020

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