Understanding Your VNSNY CHOICE Total Plan

VNSNY CHOICE is happy to have you as a member. Because we want you to get the most out of your member benefits, we have gathered information on some topics our Total plan members often call us about. We hope you find this information helpful and easy to understand.
VNSNY CHOICE Total is the only Medicaid Advantage Plus plan in New York to earn 5 stars from the New York State Department of Health.* More stars mean better health plan performance with 5 stars being the best. This rating is based on the quality of care and member satisfaction with the care and services received. 
For additional information, you may also visit our Frequently Asked Questions (FAQ) page.
If you need any Forms or Member Materials, just use these links. 
If you don’t find what you’re looking for, please call us at: 
(TTY users call 711)
Monday – Friday, 8 am – 8 pm
*2018 A Consumer's Guide to Managed Long-Term Care in New York City, New York State Department of Health
This is a Medicare-related page; some of the links will take you to non-Medicare information or to a different website. 
Last updated 4/1/2020

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