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CHOICE MLTC Member Newsletters

MLTC Member Newsletter – Spring 2021 (English)

Read the Spring 2021 VNSNY CHOICE MLTC Newsletter.

CHOICE Total Member Newsletters

Total Member Newsletter – Spring 2021 (English)

Read the Spring 2021 VNSNY CHOICE Total Newsletter.

VNSNY CHOICE Health Plans

City & State Honors Incoming CEO Dan Savitt in Health Power 100 List

City & State has recognized outgoing VNSNY CEO & President Marki Flannery and incoming CEO Dan Savitt in the publication’s “2021 Health Power 100” list. The list recognizes public officials, health care executives, advocates, activists, academics and labor leaders for their efforts in navigating the COVID-19 crisis and continuing care for patients during a global […]

For CHOICE MLTC Members

You May Receive a Survey. Your Feedback is Important to Us!

Until April 1, you may be asked to complete a Member Satisfaction Survey by mail. The survey is anonymous and will not impact your benefits in any way. It is being conducted by Island Peer Review Organization (IPRO), on behalf of the New York State Department of Health. If you receive this survey about your […]

For CHOICE Total Members

You May Receive a Survey. Your Feedback is Important to Us!

From March through May, Medicare will be sending out surveys to random members of Medicare plans like VNSNY CHOICE Total (HMO D-SNP). The survey, called the Consumer Assessment of Healthcare Providers and Systems or CAHPS, is a consumer satisfaction survey. It will ask questions about the care and services you receive from your CHOICE Total […]

For CHOICE MLTC Members

Change in Limit for Physical Therapy, Occupational Therapy, and Speech Therapy Visits

As of January 1, 2021, service limits have been removed on physical therapy (PT), occupational therapy (OT), and speech therapy (ST) visits. That means, VNSNY CHOICE MLTC covers all medically necessary physical therapy (PT), occupational therapy (OT), and speech therapy (ST) visits that are ordered by a doctor or other licensed professional. If you have […]

For CHOICE Total Members

Change in Limit for Physical Therapy, Occupational Therapy, and Speech Therapy Visits

As of January 1, 2021, service limits have been removed on physical therapy (PT), occupational therapy (OT), and speech therapy (ST) visits. That means, VNSNY CHOICE Total (HMO D-SNP) covers all PT, OT, and ST visits that ordered are by a doctor or other licensed professional. If you have any questions, please call us at […]

For CHOICE Total Members

Change in Explanation of Benefits Mailings

We recently sent out a Quarterly Explanation of Benefits (QEOB) to VNSNY CHOICE Total (HMO D-SNP) members for claims relating to medical services or items that were processed from October through December 2020. Moving forward, we will no longer be sending you a Quarterly Explanation of Benefits (QEOB). Why? Because for people like you who […]

CHOICE Total Member Newsletters

Total Member Newsletter – Winter 2020 (English)

Read the Winter 2020 VNSNY CHOICE Total Newsletter.

CHOICE Total Member Newsletters

Total Member Newsletter – Winter 2020 (Spanish)

Boletín informativo para los miembros de VNSNY CHOICE Total – Invierno 2020.