Member Handbook

Member Handbook Insert:
MLTC Will Remove Service Limits for PT, OT, and ST

Member Handbook Insert: Important Change for Arranging and Using Your Transportation Benefit

Online Provider Search Tool

Find an up-to-date list of in-network providers in your community. Search results are printable.

Provider Directory (PDF)

If you need a directory in a printable format see the PDF’s below.

Authorization for Release of Health Information Pursuant to HIPAA

Authorization Access to Patient/Member Info

Health Care Proxy

Member Rights and Responsibilities Booklet

Includes information on Member Bill of Rights and Responsibilities, Patient Self-Determination Policies, Making Decisions About Your Medical Care Planning in Advance For Your Medical Treatment

Notice of Privacy Practices

Notice of Non-Discrimination Practices

VNSNY CHOICE MLTC Plan Brochure