Looking for more in-depth information about the VNSNY CHOICE MLTC health plan? You’ll find it here. If you have questions about any of the materials listed here, call Member Services at 1-855-AT-CHOICE (1-855-282-4642) (TTY: 711), 9 am – 5 pm, Monday – Friday.
Member Handbook Insert:
MLTC Will Remove Service Limits for PT, OT, and ST
Member Handbook Insert: Important Change for Arranging and Using Your Transportation Benefit
Find an up-to-date list of in-network providers in your community. Search results are printable.
Provider Directory (PDF)
If you need a directory in a printable format see the PDF’s below.
Forms and Personal Health Materials
Authorization for Release of Health Information Pursuant to HIPAA
Authorization Access to Patient/Member Info
Member Rights and Responsibilities Booklet
Includes information on Member Bill of Rights and Responsibilities, Patient Self-Determination Policies, Making Decisions About Your Medical Care Planning in Advance For Your Medical Treatment
Notice of Privacy Practices
Notice of Non-Discrimination Practices
VNSNY CHOICE MLTC Plan Brochure