The VNSNY CHOICE FIDA Complete (Medicare-Medicaid Plan) network includes thousands of providers of both Medicare and Medicaid services, including health care professionals (i.e., doctors, nurse practitioners, psychologists), facilities (i.e., hospitals or clinics), and support providers (i.e., Adult Day Health) that you may see as a VNSNY CHOICE FIDA Complete Participant.

VNSNY CHOICE FIDA Complete is a managed care plan that contracts with both Medicare and the New York State Department of Health (Medicaid) to provide benefits of both programs to Participants through the Fully Integrated Duals Advantage (FIDA) Demonstration. Enrollment in VNSNY CHOICE FIDA Complete depends on contract renewal.

Check here for more information about the 2019 VNSNY CHOICE FIDA Provider and Pharmacy Directory

Learn more about what the ADA+ symbol means and the regulations that are followed by FIDA providers who are compliant with the Americans with Disabilities Act. 

Pharmacies are available to all participants. Find out about VNSNY CHOICE FIDA Complete's Home Infusion Pharmacy Services and LTC Pharmacy Services. Mail order pharmacies will obtain consent before shipping or delivering any prescriptions not requested by participants. Home infusion pharmacies and long-term care pharmacies service all counties in FIDA's service area. 

All hours of operation are Eastern Standard Time.

You may also get for free, a printed copy or request a preferred language or other formats, such as large print, braille, or audio by calling 1-866-783-1444, 7 days a week, 8 am – 8 pm. TTY users please call 711.

The List of Covered Drugs and/or pharmacy and provider networks may change throughout the year. We will send you a notice before we make a change that affects you.

This is a FIDA-related page; some of the links will take you to non-FIDA information or to a different website. 

If you don’t see the doctor, hospital, or ancillary provider you are looking for, please call Participant Services. You can also call to let us know about any information in the directory that is not correct so that we can update it. Call Participant Services toll free at 1-866-783-1444 from 8 am to 8 pm, 7 days a week. TTY for the hearing impaired is 711.